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Home › Forums › World of Warcraft General › WoW Discussion

Authenticator Recovery (take steps before you need it!)

Elapsed's picture

Elapsed — Thu, 04/18/2013 - 17:52

So I have now encountered nearly a dozen people (including Garreth) who don't understand that you can easily set up you battle.net account so that if you lose your authenticator, or switch phones and never saved the codes for your mobile authenticator somewhere, you can have it QUITE EASILY REMOVED from your account.

All you need is a textable cell phone number! And if you've used the mobile Armory you more than likely have to proper tools in place. But PLEASE for the love of god, Even if you aren't playing wow right now. Take a few minutes, Look this tutorial over and protect yourself. Save yourself the trouble of calling blizz tech support and waiting on hold for 45 mins! 

 

DO THIS NOW! PLEASE!

 

https://us.battle.net/support/en/article/battle-net-mobile-authenticator-troubleshooting

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garreth's picture

"Including Garreth".Eat a

garreth — Tue, 04/23/2013 - 10:37

"Including Garreth".

Eat a dick :P

Katzeus's picture

Yeah, you're apparently the

Katzeus — Tue, 04/23/2013 - 11:02

Yeah, you're apparently the standard of WoW knowledge we should all aspire to...dispite the fact that you don't play ever...

Seems legit!

Dragon's picture

Definitely advocate this

Dragon — Fri, 04/19/2013 - 02:43

While I got through to Blizz Customer Service instantly (and WISH I could say the same for bioware which was closer to about 45), this would have made life a LOT easier when this last happened to me.

Elapsed's picture

My last call to blizz

Elapsed — Fri, 04/19/2013 - 10:18

My last call to blizz customer support was 45 min hold time listening to WC3 and SC:BW Music..... While it wasn't unplesant... it was still 45 mins of my life gone

Dragon's picture

Ya I sympathize. Mine was

Dragon — Fri, 04/19/2013 - 11:15

Ya I sympathize. Mine was stuck listenign to mechanical star wars music. I think I was ready to beat my head against a wall by the end of it. 

Grasen's picture

Mine doesnt look anything

Grasen — Thu, 04/18/2013 - 19:40

Mine doesnt look anything like these 3

 

saedo's picture

This?

saedo — Thu, 04/18/2013 - 18:49

This?  https://us.battle.net/support/en/article/battlenet-sms-protect

Elapsed's picture

Yes Saedo, but given your

Elapsed — Thu, 04/18/2013 - 19:27

Yes Saedo, but given your lack of sarcasm and no funny picture... have you been hacked?

saedo's picture

My Downfall authenticator is

saedo — Thu, 04/18/2013 - 21:10

My Downfall authenticator is infallible.

 

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