Account Hacked :(
Desteran — Wed, 07/09/2008 - 10:42
Well. It looks like I will be staying Resto for a while (not that I planned on respeccing anytime soon). I logged in this morning and found that a bunch of my gear was missing. I have logged into two of my 4 70's and have so far counted 42 pieces of gear missing not to mention spent badges and gold.
They did leave me with most of my resto set intact and all my pvp gear on Desteran which is good. Although I am missing a Totem and cloak out of my resto set now. I ran virus scan and spybot but any and have opened an ingame ticket as well as emailed account admins at blizzard and, or course, changed my passworkd. Anybody that has any experience with this, please to let me know. How long will I have to wait for my gear to get restored? Do they need a full list of all missing items or will they be able to figure that out for themselves? Are there any other precautions I can take to insure this does not happen again?
Damn it and thanks ahead of time.
I been there before dude,
Barqz — Thu, 07/10/2008 - 12:37I been there before dude, a few months back, Press blizzard, call them emial them, get on gms, and let them know everything you lost how much and when t was possibly taken. Have your "saftey" word ready just incase some f the account info was changed. It may take a couple days to a week to fix but Blizz will get your stuff back, sometimes your gold too.
This world has got me praying on my knees for 1 peaceful thought in my mind...
Wowzerz Dest! that's fuckin
Aidin — Wed, 07/09/2008 - 16:06Wowzerz Dest! that's fuckin awesome!!!!
Fun Times in IRC:
[15:27] Dragonfork: aidin hates me this I know, for my repair
bills tell me so. many times my health is low, aidin laughs when i
explode. yes aidin kills me, yes aidin kills me.
Got my shit back. WITH the
Desteran — Wed, 07/09/2008 - 15:19Got my shit back. WITH the enchants. Im giddy as a school girl!
Yay. Grats!
saedo — Wed, 07/09/2008 - 15:46Yay. Grats!
Fittyjr here, Make sure you
s0ysauce45 — Wed, 07/09/2008 - 15:06Fittyjr here,
Make sure you know everything that is missing, as Freakshow got stuff restored but they were missing somethings. Also definitely check your info to see if anything is changed. Usually they won't mess with that but you never know. It'll prob take about 2-4 days for everything to get restored, but don't fret, Blizz is really good with it. GL!
change all your passwords
Sorreah — Wed, 07/09/2008 - 14:07change all your passwords and account info from a remote location and format your current rig
anything you can do to make sure a key logger doesnt just steal the info again
I think I may have logged in
Desteran — Wed, 07/09/2008 - 13:14I think I may have logged in before they finished vendoring off my gear. They created a toon who had a bunch of light shot in their mail box (used for transerfing the G). I let blizzard know so hopefully they can find the SOB.
This is one of my biggest
Aidin — Wed, 07/09/2008 - 11:01This is one of my biggest wow fears ...so sorry to hear this Dest.
You'll get your gear back in a timely manner, but ur badges and gold are gone.
Fun Times in IRC:
[15:27] Dragonfork: aidin hates me this I know, for my repair
bills tell me so. many times my health is low, aidin laughs when i
explode. yes aidin kills me, yes aidin kills me.
Check your account info.
saedo — Wed, 07/09/2008 - 10:47Check your account info. See if they changed the email or anything else.
It think Blizz has been relatively fast in restoring now, takes a few days after you give them what they want to confirm who you are.
And hope they make more of the Blizzard Authenticators soon.
Freakshow and Fittyjr were
garreth — Wed, 07/09/2008 - 10:46Freakshow and Fittyjr were both recently hacked and can get you some info.
I'm so sorry man, I'd be in tears if I got hacked. I'm sure Blizz can get your gear back, just not the money.
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They will generally be able
Shihli — Wed, 07/09/2008 - 10:46They will generally be able to track down the missing gear themselves, but it doesn't hurt to keep track of it yourself.
Good luck.